Privacy Policy
Privacy Policy – Heypills Health and Protection Last updated: 22-08-2025 Heypills Health and Protection (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide while using our app. This Privacy Policy explains how we handle your data in compliance with Google Play’s User Data Policy and other applicable privacy laws. 1. Information We Collect When you use the Heypills Doctor App, we may collect the following types of information: a. Personal Information Name, phone number, email address, and professional details (such as your medical registration number) provided during sign-up. b. Consultation Data Information shared during video consultations with patients (for example, notes, prescriptions, and consultation history). c. Device Information Technical details such as device type, operating system, app version, crash logs, and usage statistics (used to improve performance and security). d. Location Information We collect your location data (approximate or precise) when you: Add or update your clinic or practice address. Set your service area for patient appointments. Use map-based features in the app (such as address autofill or nearby patient search). Location data is used only for service-related features and never shared with advertisers or unrelated third parties. 2. How We Use the Information We use the data we collect to: Create and manage your doctor profile. Schedule and manage patient appointments. Enable secure video consultations. Generate prescriptions and provide follow-up care. Display and update your practice location accurately. Improve app functionality, reliability, and security. 3. Data Sharing and Security We do not sell, rent, or share your data with any third parties for advertising purposes. Video consultations are end-to-end encrypted and private between you and your patients. All collected data is stored securely and protected against unauthorized access, alteration, or disclosure. 4. Your Rights You have the right to: Access and review the information you provide. Request corrections to inaccurate details. Request deletion of your account and associated data by contacting us. 5. Children’s Privacy This app is intended only for licensed medical professionals and is not meant for individuals under 18 years of age. 6. Changes to this Privacy Policy We may update this Privacy Policy periodically. Updates will be reflected here with a revised “Last Updated” date. 7. Contact Us If you have any questions or concerns about this Privacy Policy or data handling practices, contact us: 📞 Phone / WhatsApp: +91 95 4004 6004 ✉️ Email: info@heypills.com 🕘 Call Hours: Mon–Sun, 09:00 AM – 07:00 PM