At HeyPills, operated by HeyPills Health Protection Pvt Ltd, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from www.heypills.com (the “Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment details (processed securely via third-party gateways; we do not store card details)

b) Health-Related Information

If you voluntarily share medical or health-related details for consultation or product recommendation, such information is treated as confidential and used only to serve you better.

c) Automatically Collected Information

  • IP address

  • Browser type & device information

  • Pages visited and time spent

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our products, services, and website experience

  • Send order updates, transactional messages, and important notifications

  • Respond to your inquiries and requests

  • Comply with legal and regulatory obligations

3. Cookies Policy

HeyPills uses cookies to:

  • Enhance website functionality

  • Analyze traffic and user behavior

  • Remember your preferences

You can choose to disable cookies through your browser settings, but some features of the Website may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your data only with:

  • Trusted delivery partners for order fulfillment

  • Payment gateway providers for secure transactions

  • IT and analytics service providers for website operations

  • Legal authorities if required by law

All third parties are obligated to keep your information secure and confidential.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or update of your data

  • Request deletion of your data (subject to legal requirements)

  • Opt-out of promotional communications

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to read their privacy policies separately.